. SAP Archiving and Document Access by OpenText | Consulting Services | Ecodocx

SAP Archiving and Document Access by OpenText Services

Drive productivity and efficiency – with archiving and document access software

 

 

What is OpenText Archiving and Document Access for SAP Solutions?

 

A Single Point of Access to Business Documents across SAP Processes and Applications

 

OpenText Archiving and Document Access for SAP Solutions (also known as OpenText ADA for SAP) are Enterprise Content Management solutions designed for companies using SAP applications like SAP ERP, SAP CRM, etc. OpenText Archiving and Document Access for SAP Solutions enables the archiving, management, and retrieval of all business documents from within the SAP infrastructure. Documents are stored in a secure, unalterable form in the OpenText Archive Server.

ADA integrates seamlessly into leading SAP applications of the SAP Business Suite and allows SAP users to access all documents regardless of time or where they are in the world. All employees have instant access to the same information, which makes customer communication management incredibly easy. Efficient, global business processes are now possible along with a consistent flow of information that integrates not only customers but also suppliers and other business partners.

 

OpenText Archiving and Document Access (ADA) Product Support Livecycle:

OpenText ADA 20.4 is supported until October 2025. OpenText ADA 16.2 is supported until March 2022. OpenText ADA 16.0 and elder versions are end of support. For upgrade assistance, contact Ecodocx.

Talk to an OpenText Expert Managed Support Services Upgrade Services Advisory Services

 

 

Drive Productivity and Efficiency –

with OpenText Archiving and Document Access for SAP Solutions

Store, archive, and retrieve all types of documents – spreadsheets or e-mails, structured or unstructured, SAP or third-party – used in SAP processes and applications. OpenText Archiving and Document Access for SAP Solutions can help keep your data and documents access-ready – maximizing productivity and efficiency for a low TCO.

  • Secure, long-term storage of SAP and non-SAP data and business documents
  • Scanning, capture, and view of desktop documents, e-mails, notes, and annotations
  • Online or offline views of archived data in context across applications and processes
  • Ability to run with SAP S/4HANA® or SAP Business Suite software
  • Support for 15 languages covering more than 100 countries

 

 

 

 

 

opentext archiving and document access solution architecture conmponents

OpenText Archiving and Document Access Components at a Glance

 

  • SAP ArchiveLink interface – store and retrieve SAP data archiving files, incoming documents and outgoing documents via the SAP ArchiveLink interface;

  • SAP/OpenText WebDAV ILM interface – support and store SAP Information Lifecycle Management data archiving files for secure retention and holds on SAP data and documents and execute deletion;

  • CMIS interface – store and retrieve any content in the CMIS interface;

  • Enterprise scan – high-performance scan client, which enables the digitization, indexing and archiving of large quantities of paper documents;

  • DocuLink for SAP Solutions – ABAP module that enables flexible configuration of business process views or 360-degree views (e.g., customer folder, supplier folder, etc.);

  • SAP ArchiveLink PLUS – advanced features for ArchiveLink documents that go beyond the standard capabilities, such as additional attributes and an enhanced attachment list with thumbnail preview;

  • Business Object Browser – configurable Fiori app that provides access to content in the context of SAP business objects while browsing the SAP relationships of business objects;

  • Archive Center Proxy – provides the interface for the archiving cloud service and encryption and caching;

  • Imaging Windows Viewer – document viewer for the Microsoft®  Windows® environment with notes and annotation capabilities;

  • Imaging Web Viewer – zero-installation server-based document viewer for displaying documents in web-based scenarios, with notes and annotation capabilities;

  • OpenText DesktopLink –  archive and link documents to SAP business objects from any Open Document Management API compatible desktop application;

  • OpenText Imaging ExchangeLink and OpenText  Imaging NotesLink – links archived Microsoft® Exchange email and attachments, as well as IBM Notes objects, to SAP business objects;

  • Document Pipelines – enables high-volume import of documents for SAP or CMIS scenarios;

  • My Archive – access archived CMIS documents independently from the originating application;

  • Access – access the CMIS archive to search and export information.

 

 

 

Looking for a piece of advice on your OpenText ECM products?

Schedule a free of charge advisory and consulting session with one of Ecodocx’s experts

 

Learn more about advisory services

 

 

Our Customers

 

 

 

 

We Provide Services and Solutions based on

OpenText Archiving and Document Access for SAP Solutions

 

We provide services for all versions and parts of OpenText Archiving and Document Access for SAP Solutions. But before providing any type of services, we work with you to clarify objectives. We help you define which requirements you must meet including those around your scope, budget, and schedule. We explore multiple and agile ways to solve your problem and help you decide which solution is best.

 

interface overview of opentext archiving and document access for sap solutions

Advisory and Consulting Services

Need some advice on your existing or future OpenText Archiving and Document Access for SAP Solutions application? Do you have a concern, or would simply like to hear the feedback from a professional service provider? We offer advisory sessions as a yearly subscription service or one-time service. 

 

OpenText Product Training

Our team provides general and custom training sessions for all versions of OpenText Archiving and Document Access for SAP Solutions. We provide knowledge transfer and share best practices on single ADA components or the whole solution. We also do OpenText crash courses for business and technical users and administrators. Your team can get training at your location, at our location in Boston MA, or remote during WebEx sessions. 

 

 

OpenText Archiving & Document Access for SAP Solutions Support 

We not only build and support new solutions from scratch, but we also support existing projects and solutions as well. We know how difficult it is to keep existing solutions regulatory compliant. Therefore, we help our customers to manage existing projects, implement new ones, stay compliant, reduce downtime, improve stability and keep things running smoothly. 

End-to-End Project Development

Need to do an OpenText Archiving and Document Access for SAP Solutions project, but don’t have needed expertise in-house? No problem, we’ve got you covered. We provide a wide variety of services, including business analysis, project blueprint, time schedule and architecture design, installation and configuration, integration with third-party software, professional services, testing, custom programming, staff training, go-live support, post-go-live support.

OpenText Product Version Upgrade

Running on an unsupported version of OpenText Archiving and Document Access for SAP Solutions? We can help you upgrade and migrate your existing projects in order to maintain an optimal IT infrastructure that will support core business functions.

Cloud Migration Assistance

We can extend the manpower of your in-house team during your next cloud-related project. We provide OpenText ECM customers with the needed expertise, skills and co-development teams in order to achieve organizational goals and save time. Working on-site or remotely, Ecodocx engineers adapt to your environment without disrupting the workflow.

Integration with OpenText Products

We provide a full range of services to OpenText products that are typically used with SAP Archiving & Document Access by OpenText, like Exstream (StreamServe), RightFax, EasyLink, or Extended ECM

Integration with Third-party Products

Having deep knowledge of the workflows and best practices in different verticals (utility (SAP IS-U), banking (SAP Banking), insurance (SAP Insurance & Guidewire), distribution (SAP SCM), telecom (SAP Ericsson LHS BSCS and SAP IS-TELCO), manufacturing (Infor/Lawson M3)), we offer custom solutions to meet your business needs.

 

 

 

 

 

Customer Success Stories

 

 

CASE STUDY: WASHINGTON GAS

Replaced legacy systems, modernize business processes, and Improved customer engagement by implementing OpenText Archiving and Document Access for SAP, OpenText Document Presentment for SAP, OpenText Document Presentment Live for SAP.

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CASE STUDY: SYSCO

Upgraded document generation, processing, and distribution systems to the latest supported version. Developed a new era’s truck driver self-service platform (so-called Driver Ready Pack).

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teknor apex company streamserve support service case study

CASE STUDY: TEKNOR APEX

Helping a leading plastics manufacturing company to transform the lack of OpenText resources into cost-effective service proposal by providing system support and management services on a yearly basis.

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Providing Added Value in Different Industries

  • Finance & Banking
    Our solutions streamline business processes of financial and banking institutions, such as external financial auditing, new client acquisition, loan processing, human resources, accounts receivable, and accounts payable. They help to stay regulatory compliant and increase security.

 

  • Healthcare
    By implementing our solutions to existing EMR systems, healthcare facilities can not only extend their capabilities but also provide faster and better patient care.
  • Energy & Utilities
    Our solutions help global energy and utilities to digitize operations, access mission-critical content in real-time, improve operational efficiency, ensure regulatory compliance, minimize operational and financial risk, and improve bottom-line profitability.

 

  • Insurance
    Solutions provided by Ecodocx help to automate manual processes, enhance client service, minimize time spent processing claims, be more responsive to policyholders, and real-time access to forms, claims, EOBs, invoices, reports, charts and medical images, and more can enable more informed patient care and better healthcare decisions.

     

 

Why choose us?

Find out why several Fortune Global 500 leaders and hundreds of local SMBs have been working with Ecodocx for more than a decade to optimize their OpenText solutions.

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