OpenText Implementation Services

When customers work with Ecodocx, an industry-recognized OpenText and SAP service provider, they get the collective know-how of our OpenText team, who are all certified by OpenText and have an average of more than 10-15 years of experience. These consultants work directly with product engineering, product management, and customer support teams to provide the best possible service.

Ecodocx’s OpenText team guides organizations through each stage of an OpenText implementation project lifecycle by either complementing an organization’s existing team or taking on complete project management.

Our OpenText Enterprise Content Management (ECM ) and Customer Communications Management (CCM) teams offer comprehensive expert services, whether on-premises (outside the cloud), in the cloud, or in a hybrid scenario.

Why OpenText Implementation Services from Ecodocx?

Wide Expertise

We provide a wide range of OpenText services, including solution design, installation, implementation, configuration, integration, and customization services as well as qualified project management experts. On top of that, we help customers build awareness and maximize user adoption through each stage of the project by advising, educating, and supporting customer teams in preparation for a successful go-live. After all, even the best solution on the market is worthless, if your business users don’t use it.

Trusted OpenText Service Pprovider

The team members of Ecodocx go through an expensive training program each year to stay up-to-date on the latest product releases. Our ECM and CCM experts are certified by OpenText to provide implementation services. In addition, most of our team members used to work for OpenText Professional Services before joining Ecodocx. We continue to tightly cooperate with OpenText product developers, support managers, as well as account managers. This enormously helps to speed up our customers’ ticket resolution time.

Competitive Advantage

Unlike most vendors on the market, we’ve been focusing on OpenText ECM and CCM solutions entirely for almost 20 years. We’ve helped implement, customize and develop thousands of OpenText solutions for customers in different horizontals and verticals. By having a headquarter in the United States and two development centers in Europe (Estonia and Ukraine), we are able to offer the best quality of local OpenText implementation services at a reasonable fixed price.

Best Practices for the Agile Future

Having worked in this industry for more than two decades, we worked out a secure and comprehensive way to help organizations from different industries (e.g. utility, insurance, telecom and media, manufacturing, public, healthcare, and petroleum: oil and natural gas sector) to streamline their business, lower document generation, content management, and output delivery costs, reduce error and security risks by following recognized best practices while implementing OpenText ECM and CCM products.

We Can Help You Implement the Following Opentext Products

Enterprise Content Management

Customer Communications Management

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OpenText Software Implementation Services

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