A detailed review focused on upgrading to the latest release, configurations, or developing an optimization and modernization plan
Even a well-implemented OpenText Vendor Invoice Management for SAP (VIM) solution can become less effective over time. Changing business requirements, SAP and VIM upgrades, organizational changes, increasing invoice volumes, lack of training, and configuration changes made without sufficient VIM expertise can introduce inefficiencies, exception backlogs, unnecessary customizations, and missed opportunities for automation.
An OpenText VIM Health Check provides a comprehensive assessment of your current OpenText VIM environment to identify issues, optimization opportunities, and areas where the solution can better support your business.
We look at the full invoice lifecycle, from invoice intake and OCR through workflows, business rules, exception handling, and final posting. We also assess how the system is being used today and whether customizations are still necessary or could be replaced with standard functionality.
We review the current OpenText VIM configuration, functionality, and usage to identify issues and areas that may be limiting efficiency or preventing you from getting the most out of VIM.
Where customizations are in place, we assess why they were introduced and whether they can be improved, simplified, or replaced with standard functionality available today or in future versions.
We also meet with business, technical, and leadership teams to understand current challenges, pain points, priorities, and future goals.
Based on our findings, we provide practical recommendations to address identified issues and improve the overall efficiency and usability of your OpenText VIM solution.
Recommendations may include configuration changes, process improvements, training needs, customization adjustments, or opportunities to take advantage of standard VIM functionality and automation.
For each recommendation, we provide a proposed priority and, where possible, a preliminary estimate of the effort required to address it, helping you build a practical roadmap based on business impact and urgency.
At the end of the OpenText VIM Health Check, we review the findings and recommendations with your team and align on potential next steps.
You can then choose to have Ecodocx implement the recommended changes, or use our team to support your internal team while they make the changes themselves.