OpenText Application Managed Services (AMS)
We offer almost two decades of experience in delivering scalable 24/7 support & maintenance plans.
We offer almost two decades of experience in delivering scalable 24/7 support & maintenance plans.
Our certified OpenText experts keep your systems running smoothly. We can support your team or handle everything for you. Enjoy one dedicated team for all OpenText needs, flexible support plans, reliable management and maintenance under your SLA, and a single flat annual rate.
“Ecodocx has been wonderful in researching issues and providing reasonable solutions. We have not had this type of OpenText support in a very long time.“
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TONYA NASH,
Manager – Accounts Payable at Cleco
Ecodocx is an authorized OpenText partner. Our team of certified consultants, developers, and architects follows OpenText best practices to ensure stability, performance, and long-term success.
Our specialists include former OpenText Professional Services and R&D experts with decades of hands-on experience. We bring deep product knowledge, strong industry network, and practical insight to every engagement.
From daily operations to peak project demands, our team scales with your needs—delivering flexibility, speed, and consistent quality. We handle development, support, upgrades, and patching—eliminating the need to recruit and manage specialized OpenText resources.
Whether hosted on-premises, in a private cloud, or in a hybrid environment, our managed services align seamlessly with your infrastructure.
Our certified experts follow strict protocols and policies to ensure full control and governance. We protect your systems and sensitive data, including PII and HIPAA information—without compromise.
End-to-end managed support across for all of your OpenText solutions, including Customer Experience, Content Services, and Digital Process Automation solutions. For more information – please visit our product page to learn more about our offering.
Ecodocx provides custom support plans, and if needed round the clock support 365 days a year 24 hours a day to manage and support OpenText applications. All support is provided in accordance with the support contract and Service Level Agreement (SLA).
A fixed annual model delivers predictable OPEX, lowers upfront CAPEX requirements, and eliminates unexpected costs and unplanned budget surprises.
Related Pages
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