This blog post was originally posted in Spring 2018, and updated on October 10th, 2024.
By the end of March 2025, the support for OpenText™ Content Server and OpenText™ Archive Center (20.2(16.2.3)) will come to an end. Also affected are solutions that are based on or integrate with Content Server and Archive Server, such as:
OpenText Extended ECM for SAP (xECM)
OpenText Extended ECM for Engineering
OpenText Archiving and Document Access for SAP (ADA)
OpenText Archiving for SAP
OpenText Content Suite Platform
OpenText Directory Services (Module in Content Suite)
OpenText Enterprise Scan (Module in Content Suite)
OpenText Email Archiving/Management for MS Exchange
OpenText Vendor Invoice Management
OpenText Document Presentment for SAP
OpenText Document Presentment Live for SAP
Ecodocx specializes in providing professional services and end-to-end solutions based on OpenText products for 20+ years. We recommend updating available product patches and upgrading to the latest supported version.
OpenText™ Content Server (formerly Livelink) Support Lifecycle
Below you can find details on the OpenText™ Content Server (formerly Livelink) product support lifecycle.
Please note: Content Server version 16.2.9 and all versions below are not supported anymore. If you are using these versions you need to upgrade your Content Server solution as soon as possible.
OpenText™ Archive Center (formerly Archive Server) Support Lifecycle
Below you can find details on the OpenText™ Archive Center (formerly Archive Server) product support lifecycle.
Please note: Archive Center version 16.2 and all versions below are not supported anymore. If you are using these versions you need to upgrade your solution as soon as possible.
How to Check OpenText™ ECM Product Version?
Are you unsure which version of OpenText™ ECM products you are currently running? Contact us, and we’ll help you determine which products you are licensed for and which product version and patch release you are using.
Considering Moving to the Cloud
If you’re thinking about moving to the cloud, it’s worth exploring OpenText’s cloud releases. These options offer a seamless transition and leverage the latest cloud technologies. Consider upgrading to OpenText Cloud Native (Cloud Edition) for a private cloud environment hosted on platforms like OpenText Cloud, Azure, or AWS. Or opt for the Core release, a public cloud SaaS subscription. While both options offer the flexibility and scalability you need to digitally transform your business, it’s critical to understand the pros and cons of both approaches to make a well-informed decision. And since we at Ecodocx don’t resell OpenText software licenses, we are able to provide objective professional advice on existing and potential future OpenText software investments with efficiency and innovation.
Next Steps?
Ecodocx’s team of experts specializes in providing professional services and end-to-end solutions based on OpenText products for 15+ years. If you lack needed expertise, or just need a pair of additional hands during your next upgrade project – make sure to check out OpenText™ Services page.
Having provided different-sized solutions to customers in a variety of horizontals and verticals for almost two decades, we’ve developed a proven methodology of how to make each project a success for each of our customers:
- We are your local OpenText service provider in the U.S. and Europe
- Our customers benefit from our strong expertise and deep industry connections with OpenText and SAP, customers, and OEM partners
- More than 500,000 users benefit from solutions provided by our team members (see our customer success stories)
- Our experts (former OpenText employees) are all experienced and ready to assist you
- We make sure you are fully covered with the needed expertise during your OpenText project, and therefore offer a wide spectrum of services (see supported products and OpenText™ services sections)